The User's Guide

The printed User’s Guide, included with Seagate Crystal Reports, contains instructions for typical reporting tasks as well as some very sophisticated tasks. It also contains conceptual information to help you better understand databases, reporting and the product itself. You can also find the User’s Guide in Adobe Acrobat (PDF) format in X:\ Program Files\Seagate Software\Crystal Reports\ (x being the install drive).

Online Help

You can access the online Help by clicking Seagate Crystal Reports Help from the Help menu. The online Help includes all of the information contained in the User’s Guide, as well as a description of each command, dialog box, formula function, and operator included with the program. The online Help also contains sample formulas, sample records, and group selection formulas.

Seagate Software on the Web

The Seagate Software Community, which serves as an extension of all Seagate Software products, is the place to go for product support, samples, educational documents, tutorials, tools, forums and more.

Visit the Seagate Crystal Reports web site for product information and the latest news about Seagate Crystal Reports. 

Seagate Software Training

Seagate Software offers training for Seagate Crystal Reports and our other products in major cities throughout North America and the world. To view schedules and course descriptions or to schedule public or on-site training, visit the training section of the Seagate Software web site. Contact us at training@seagatesoftware.com or call us at 1-800-877-2340 or 604-681-3435. Outside the US and Canada, contact your local Seagate Software office.

Seagate Software Technical Support Offerings

Seagate Software offers several levels of telephone support for Seagate Crystal Reports.

Seagate Crystal Reports Priority Technical Support

Seagate Crystal Reports Priority Technical Support is designed to get you priority-queue response and save you money on long-distance calling fees.

·      Money-Saving Toll-Free Number**

·      Priority-Call Response

·      Extended Calling Hours**

·      Online Services for 24-Hour Support

·       Affordable One-Year Contract

**Availability of toll-free numbers and extended calling hours varies by region.

For more information, or to purchase Seagate Crystal Reports Priority Support, visit our web site or contact us at the office nearest you.

Canada/USA: 1-800-877-2340 or 1-604-681-3435

Europe/Middle East/Africa: +44-181-566-2330

Asia/Pacific: +61-2-9955-4088

Standard Technical Support

Seagate Software provides customers with free phone, email and fax support for Seagate Crystal Reports users during regular business hours, Monday through Friday. Standard Support is free* to all registered users. We encourage you to register your product to ensure you have timely access to our technical support services.

*Free technical support is available for the first 60 days from the date of purchase.

Visit our web site for an up-to-date listing for technical support days and hours of operation for your region.

Seagate Crystal Reports 3^rd Party Books

There are a variety of 3^rd party books available that complement the Seagate Crystal Reports User’s Guide. To view a listing and summary of these books and find out how to order them, visit the Seagate Software web site.